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Privacy Policy

Your privacy is important to us. This policy explains how ELS GROUP collects, uses, and protects your personal information.

Last updated: December 2024

Overview

ELS GROUP ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address
  • Professional information such as job title and company
  • Travel preferences and booking information
  • Payment information for transactions
  • Communication preferences and history

Automatically Collected Information

  • IP address and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies
How We Use Your Information

We use your personal information for the following purposes:

  • Provide and improve our services across all ELS GROUP companies
  • Process transactions and fulfill service requests
  • Communicate with you about our services and updates
  • Personalize your experience and provide relevant content
  • Comply with legal obligations and protect our rights
  • Analyze website usage to improve functionality
  • Send marketing communications (with your consent)
Information Sharing and Disclosure

We may share your information in the following circumstances:

Within ELS GROUP

Information may be shared between our subsidiary companies (Theorems Technical, ELS MOTORS, EL SIMON) to provide integrated services.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business.

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures
  • Incident response and breach notification procedures
Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances
Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@elsgroupgh.com

Phone: +233 555 711 653

Address: ELS GROUP, Accra, Ghana

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Questions About Your Privacy?

We're committed to transparency and protecting your privacy. Contact us if you have any questions or concerns.